Would you like to get more from your current resources?
Would you like to get higher billable hours from your technical talent?
Would you like to gain a distinct competitive advantage?
Join us for…
Leading and Managing Technical Talent:
Turning Technical Experts into Trusted Advisors
One-day Workshop
October 25, 2010
San Diego, CA
2010 Service Industry Summit
Technical experts [...]
Do it right the first time—conduct a strategic alignment assessment where you consider how services can best contribute to organization success balanced against your existing capabilities, your customer issues and needs, and your competitive position. This is too important to the future of the organization not to get it right. Confirm your services strategic role today, and get the facts to [...]
Want to see a CFO’s eyes light up? Watch her face the first time she grasps an understanding of the predictable, repeatable sales that come from a services business built upon service and support contracts coupled with a finely tuned professional services capability.
This is pure joy to a bean counter. The services annuity stream makes life a whole lot [...]
Would you like to stop giving away or discounting services? Would you like to increase your revenues of both services and products? Would you like to build trust-based relationships that create loyal, profitable customers?
Please join me for…
Selling Services: Tools and Techniques for Top Performance
August 12-13, 2010
Denver, Colorado
This essential workshop is for everyone tasked with selling services. I’ll [...]
No, we’re not channeling James Brown. In today’s digital age it’s important to give people what they want, when they want it, the way they want it. We get that. Anyone as serious about selling services as we are can’t ignore the important social media, which act as both a dispenser and collector of valuable [...]
